Order (or just read more about) Sad Macs, Bombs, and other Disasters (4th Edition) from Amazon.com
The back cover blurb for this says "Used by Apple's technical support staff". I could believe that, but I'll bet hard cash they aren't using it to support OS X.
Not that there is no OS X information here; there is some. But there isn't much, and what little there is was obviously written when it had just come out. There is a fair amount of Mac specific hardware info here that of course could be useful to OS X users. But the main focus of this is pre OS X software troubleshooting.
No doubt the next edition will be more valuable, or perhaps a separate OS X edition would be the way to handle this. I certainly cannot recommend this edition to OS X users.
Got something to add? Send me email.
More Articles by Tony Lawrence © 2011-04-28 Tony Lawrence