Here's what I can help with:

Linux, Unix and Mac OS X, networking problems, scripting, website programming and many other things. There are other pages here that detail those things but you may already know that I can help.

Here's what to do:

Email Help

Just use Paypal to send me $60.00, the minimum charge for my services. Don't worry; if I can't help I will quickly refund your money.

This is NOT for telephone support. See below for that.

• If you are already a customer, you don't need to send money.
• If you are inquiring about becoming a customer, you don't need to send money.
• If you can convince me that you really are a starving student or otherwise unreasonably burdened by this very affordable charge, I may reduce or waive it entirely.

Otherwise, please understand that I get many email requests, and I need to pay my bills just as everyone else does.

You should expect an answer within 24 hours, though I often answer within minutes. If you have not heard from me after 24 hours, send another email, a fax, or call me. Something has gone wrong; I would not take that long to answer you.

Please note that I am located in the Eastern Time zone and do need to sleep every now and then. I am also often available on weekends, but expect a slower response.

If you are going to need regular email help, you would do best to choose a support contract - it's far less expensive!

Telephone

If you need telephone support, you need to send $100.00 after we have established that I can help you. Again, that's a minimum charge. Make sure you know that I CAN help and am available to take calls before sending money - the easiest way to do that is with an email (and no, of course you don't pay $60 to ask that!).

SSH, Telnet, Webex etc.

The minimum charge for a session where I log into your system(s) is $150.00. Note: I cannot "dial-in" to modems - internet access is necessary.

Telephone: (774) 213-1199 (Google Voice, will find me anywhere)
Cell: (781) 249-8010
Fax: (781) 658-2012

Mailing Address
A.P. Lawrence
1101 Lantern Lane
Middleboro MA 02346-7312


If you can't read that, take away the "an" from "anthony", remove the "h" and send email to that name at aplawrence.com. Sorry not to be plain, but too many 'bots read these sites looking for email addresses to spam.

An alternate address is "pcunix" and that is at Gmail. Feel free to use either.

IF YOU DON'T GET A RESPONSE - Either your email went into spam on my server or my email got rejected by yours. CALL ME IF THAT HAPPENS.

You can also reach me with Skype "pcunix". The only problem with that is that sometimes I leave my computer downloading something or doing some big file conversion and I forget to set Skype to tell you that. The same thing happens with Gmail Chat - you certainly are welcome to try to reach me that way but I may not be "here" even when it says that I am.