We've moved. We've notified the post office, and are sending
out address change information to customers and friends. We've
also tried changing our address on-line or by phone when possible.
Sometimes this was easy. Sometimes it wasn't. The worst
was Cingular, which refused to change anything because, according to
their computer, our new address doesn't exist. It's a new road, so
it's not in their database yet. Their programmers apparently never
anticipated this possibility, so the new address simply can't be
entered. Let's hope that gets resolved before the Post Office forwarding
I had the same problem with Discover Card. Their automated voice
system wanted to find my address to verify that it understands what I
said, and of course it can not. So I got stuck in "Let's try that again
- please say the street address again" and several variations. This
went on far longer than seemed reasonable to me, but I did eventually
get to a human who apparently could type in an unverified address.
Searching maps on-line for the new address turns up some strange results.
Yahoo maps politely says it can't be found, but shows a map of the
center of town. Google maps pinpoints "Tac-9 Radio" on North Main
Street in Randolph, MA, an entirely different street in an entirely
different town. Typing other incorrect addresses into Google Maps
produces the expected "Your search did not match any locations";
I don't know why my address sends it to Randolph.
Google Earth and other satellite views do show what might be the outline of
the street, though faintly, so it was perhaps still unpaved when
the satellite took its picture. Or perhaps I'm just seeing an old
trail in the woods, who knows? Google says its sattelite data is
approximately two years old, so it may be a while before I can
see my house from space.