I have too often have been asked to fix some server issue only to find that no one knows passwords. I've also found mystery machines in server rooms - nobody seems to know why they are there or what their function is. Computer asset management can help avoid that sort of lost knowledge.
It struck me that Kerio® Workspace could be helpful here. Understand that I'm not suggesting this as a perfect solution - a full fledged system for this task would include automated checks for software versions, free disk space, performance and so on - Kerio Workspace can't do that.
I have been told that Workspace will eventually include a content creation API. If and when that arrives, functions like that could be added.
Workspace can keep track of the obvious things, though. Serial numbers, configuration and trouble tickets are well suited to a Workspace project. I envision a hierarchy of a Space for each piece of hardware, pages for basic information and with sub-spaces for applications installed, trouble tickets and so on.
One nice feature to take advantage of would be to share password documents only with people authorized for those particular passwords and to allow updating only to service technicians. All machines and applications would have general visibility so that any user could add comments - comments that might generate service tickets or other investigation.
Of course any system like this is very dependent upon the willingness of the users to keep it accurate and up to date. If Workspace is deployed for other reasons also, its ease of use, fast searching and general flexibility might be better than having similar information tucked away in some clumsy spreadsheet or Word doucument. If nothing else, the ability of being maintained by multiple users and the ease of seeing document revisions should encourage accuracy.
This particular application may give you ideas for other small projects where Kerio Workspace could be useful. Remember, if your data is under 10GB, Kerio Workspace is free for unlimited users. If you have needs beyond 10GB, Workspace is inexpensive - contact me for a quote or to discuss your idea.
If this page was useful to you, please help others find it:
Kerio®, and related trademarks, names and logos are the property of Kerio Technologies, Inc. and are registered and/or used in the U.S. and other countries. Used under license from Kerio Technologies, Inc.
More Articles by Anthony Lawrence
- Find me on Google+
Have you tried Searching this site?
Unix/Linux/Mac OS X support by phone, email or on-site:
This is a Unix/Linux resource website. It contains technical articles about Unix, Linux and general computing related subjects, opinion, news, help files, how-to's, tutorials and more. We appreciate comments and article submissions.
Publishing your articles here
Jump to Comments
Many of the products and books I review are things I purchased for my own use. Some were given to me specifically for the purpose of reviewing them. I resell or can earn commissions from the sale of some of these items. Links within these pages may be affiliate links that pay me for referring you to them. That's mostly insignificant amounts of money; whenever it is not I have made my relationship plain. I also may own stock in companies mentioned here. If you have any question, please do feel free to contact me.
Specific links that take you to pages that allow you to purchase the item I reviewed are very likely to pay me a commission. Many of the books I review were given to me by the publishers specifically for the purpose of writing a review. These gifts and referral fees do not affect my opinions; I often give bad reviews anyway.
We use Google third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.