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Kerio's new support policies make the latter part a bit confusing now.

You get two free support incidents per year with Kerio plus 90 days at initial purchase. After that, they are now charging $80.00 per incident unless it is a bug.

However, if you contact me rather than them, there is no $80 charge ever. I create a support incident with Kerio if necessary and cc you on all correspondence or arrange conference calls when needed. There's no delay; the only difference is that you won't be charged.

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Many of the products and books I review are things I purchased for my own use. Some were given to me specifically for the purpose of reviewing them. I resell or can earn commissions from the sale of some of these items. Links within these pages may be affiliate links that pay me for referring you to them. That's mostly insignificant amounts of money; whenever it is not I have made my relationship plain. I also may own stock in companies mentioned here. If you have any question, please do feel free to contact me.

I am a Kerio reseller. Articles here related to Kerio products reflect my honest opinion, but I do have an obvious interest in selling those products also.

Specific links that take you to pages that allow you to purchase the item I reviewed are very likely to pay me a commission. Many of the books I review were given to me by the publishers specifically for the purpose of writing a review. These gifts and referral fees do not affect my opinions; I often give bad reviews anyway.

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