Get APLawrence.com by RSSSCO hpsas failed
2009/01/28
ToddPorter
I got an error from one of our many SCO servers in the area which said:
hpsas <slot 0>: controller heart beat counter stopped
I have never encountered this error before. All I could do is reboot the server which came back up fine but how worried should I be? Is there there any sort of utility I can run like a SCO "chkdsk"? Is there any log that would give me more detailed info?
More Articles by ToddPorter
/Forum/hapsas.html copyright January 2009 ToddPorter All Rights Reserved
Have you tried Searching this site?
Unix/Linux/Mac OS X support by phone, email or on-site: Support Rates
This is a Unix/Linux resource website. It contains technical articles about Unix, Linux and general computing related subjects, opinion, news, help files, how-to's, tutorials and more. We appreciate comments and article submissions.
Many of the products and books I review are things I purchased for my own use. Some were given to me specifically for the purpose of reviewing them. I resell or can earn commissions from the sale of some of these items. Links within these pages may be affiliate links that pay me for referring you to them. That's mostly insignificant amounts of money; whenever it is not I have made my relationship plain. I also may own stock in companies mentioned here. If you have any question, please do feel free to contact me.
Specific links that take you to pages that allow you to purchase the item I reviewed are very likely to pay me a commission. Many of the books I review were given to me by the publishers specifically for the purpose of writing a review. These gifts and referral fees do not affect my opinions; I often give bad reviews anyway.
We use Google third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
I sell and support
Kerio Mail server
Click here to add your comments
Wed Jan 28 14:45:16 2009: Subject: TonyLawrence
As "hpsas" is the disk driver, it may not have been able to write any logs. You should contact HP for debugging info on that.
Your question about "chkdsk" is amusing because Unix had such programs long before Microsoft existed. The command you want is "fsck". If there is definite corruption, it will run itself at reboot.
If you want to force that. it has to be run on unmounted file systems or in single user mode (init 1) for the root file system. You'd want
fsck -ofull
Fri Mar 13 13:08:58 2009: Subject: anonymous
We have the same problem with a sco server, every 60 days the server goes down with the error heartbeat counter stopped.
Fri Apr 3 14:14:16 2009: Subject: website ToddPorter
thanks for the reply, I'm getting more familiar with UNIX now then I ever thought I would. I had this hpapen on another customer site again and rebooted, all is well now. I'm beginning to think that either the controllers are flaky or we should stop selling the ML350's for our UNIX clients. In your experience whats the most stable controller for SAS?
Also I want to say that this website has been a godsend over the past year or so sincxe I started in the UNIX world. MUCH valuable information, and I appreciate all the hard work you have put into it!
Fri Apr 3 14:18:36 2009: Subject: TonyLawrence
Unfortunately, you are likely to run into driver problems with SCO on anything today. Nobody cares about them - everyone expects them to disappear shortly. The mfg's certainly can't expect much help from SCO Engineering now..
Fri Apr 3 15:24:06 2009: Subject: BigDumbDinosaur
http://bcstechnology.net
I'm curious as to what hardware these SCO installations are running. I wonder if these are cases of running old drivers on newer hardware revisions. As Tony pointed out, there's little of today's hardware that has adequate support for anything SCO.
If you want to force that. it has to be run on unmounted file systems or in single user mode (init 1) for the root file system. You'd want
fsck -ofull
You might want to make that fsck -y -ofull if you are a novice at this sort of thing.
Mon Apr 6 12:53:30 2009: Subject: ToddPorter
both times, customer is running our newly installed systems (no later than 1 yr ago). Both customers are running an HP ML350 G5 with the built in "HP Smart Array E200i" controller. Does anyone have a reconmmendation for new hardware (entire machine) that plays nice with SCO 5.0.7. We do support for sites where thats all their software will support.
Mon Apr 6 13:06:09 2009: Subject: TonyLawrence
Certainly you can put together systems that will work with SCO. Obviously you can't go to Dell or any other brand name - I don't think any of them care about SCO now. You can find white box distributors - for example Seneca Data still builds SCO boxes last I checked. However, I can't think that any of them will continue this for very long.
Your customers need to move. See http://aplawrence.com/Words2005/2005_07_20.html for a list of resources toward that end.
My Hard Truths about Easy Money Book
My Self Employment Book
Fri Sep 4 13:33:21 2009: Subject: greg
hpsas <slot 0>: controller heart beat counter stopped
i am in the process of moving over to the ml350 g5 with the e200i from the
ml350 g4p ..i would like to know if this issue was resolved regarding this error mesg ..i done a goggle search and went to hp and sco and found
nothing... just seems weird that the same person had it on 2 different boxes
Fri Sep 4 13:39:06 2009: Subject: TonyLawrence
I have no more information on this, sorry.
Fri Sep 4 14:05:56 2009: Subject: greg
can anyone email the poster ? i just worry that the ml350g5 will not work
its been certified by hp and sco using the efs..maybe this guy did not do the install correctly? i have had sco running 5.07 on g4p with no problem but that used a scsi 640 raid card not a sas driver hpsas ... just seems weird that it worked 4 60 days and thn shut down? if it was a driver problem why wait 60days it should of broke asap or never worked
Fri Sep 4 14:08:15 2009: Subject: TonyLawrence
Unfortunately, he didn't provide an address.
Fri Sep 4 16:22:45 2009: Subject: installs ToddPorter
http://www.harmonyhit.com
I have done maybe 10 of these installs with a ML350. I only had the issue with 2 sites. 1 site had the issue last year, only once. A reboot fixed the issue; never had it again. The second customer had the same issue twice, a year ago. Reboot "fixed" the issue. I have not had that since either. I am very familiar with SCO now and believe it to be related to the particular hard drives we ordered part# ST373455SS (Seagate Cheetah). We have used other brands since and have not had the issue on any other ML350 systems.
Fri Sep 4 16:27:11 2009: Subject: TonyLawrence
Thanks, Todd.
I'm glad you followed this!
Fri Sep 4 16:58:58 2009: Subject: installs ToddPorter
http://www.harmonyhit.com
no problem. I hope others do the same for me. This site is definitely the most useful and fastest responding site I use. Keep up the good work in maintaining it!
Fri Sep 4 17:09:12 2009: Subject: TonyLawrence
"Giving back" is part of the reason I started this.
I do work hard at this, trying to keep up with updates, keeping it fast and so on. It's a lot of work and I really cant come close to doing it all, so I really appreciate additions like this.
Don't miss responses! Subscribe to Comments by RSS or by Email
Click here to add your comments
If you want a picture to show with your comment, go get a Gravatar