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From: stephen@bokonon.stevedunn.ca (Stephen M. Dunn)
Subject: Re: SCO unix - popper - outlook express
Date: Sat, 7 Dec 2002 04:04:31 GMT
References: <TvPH9.2654$qM3.73285698@newssvr14.news.prodigy.com> 

In article <TvPH9.2654$qM3.73285698@newssvr14.news.prodigy.com> "corrlens" <atk@sbcglobal.net> writes:
$    Do you know what setting should I need to change under SCO unix in order
$that the outlook's SMTP protocol requests over the internet is quicker and
$no delays at all ? Sometimes it just hangs saying "Do you want to keep
$waiting...server not responding"... but how come if I do a telnet or ftp
$connection to the same IP address the response from the server is
$instantaneously and never has to wait to connect ?

   As someone else pointed out, your subject says POP but your body
says SMTP, and it sounds like when you test your ability to connect
to the server, you're not testing SMTP or POP3, but rather telnet
and FTP.  These four protocols are all completely separate, and
while there are some problems which could impact all of them, there
are lots of things that could go wrong with one without affecting
any of the others.

   Outlook/Outlook Express (or at least some versions of them) can
log all commands and responses for both SMTP and POP.  Turn this
on, try sending or receiving email (whichever is the problem),
and then look at the log file.  It may have some clues.

   If there's nothing obvious in there (which is entirely possible),
then post more information:
- which SCO Unix are you using (EXACT version number)?
- is the problem with SMTP or POP?
- what SMTP or POP server are you using (this may vary depending on
  which version of SCO Unix you're using, choices made at installation
  time, what updates have been applied, and whether anyone has decided
  to download a different SMTP or POP product off an Internet site and
  install it on your server)?
- what is in the Outlook log?  Post it verbatim; sometimes people
  will post things like "The log says that there was an error message
  with a whole bunch of numbers in it" and it would be much more useful
  were they to post the exact error message complete with the whole bunch
  of numbers
- what, if anything, is in the logs on your Unix server?  Where the
  logs may be will depend on your Unix version, the SMTP or POP
  software you're using, and possibly how you've configured Unix and/or
  the SMTP or POP server.
-- 
Stephen M. Dunn                             <stephen@stevedunn.ca>
>>>----------------> http://www.stevedunn.ca/ <----------------<<<
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